Analytics

Deep insights into your WhatsApp Business performance, user engagement, and conversion metrics.

Total Conversations

24,567

↑ 15% from last month

Engagement Rate

78.5%

↑ 3.2% from last month

Avg Response Time

2.3m

↓ 12s from last month

Customer Satisfaction

4.8/5

↑ 0.2 from last month

Message Volume by Hour

Hourly message distribution chart

Top Performing Templates

welcome_message

3,456 sent • 96.5% delivered

96.5%

order_confirmation

2,234 sent • 94.8% delivered

94.8%

shipping_update

1,892 sent • 92.1% delivered

92.1%

User Behavior Analytics

Message Types Distribution

Text Messages65%

Template Messages25%

Media Messages10%

Peak Activity Times

9:00 AM - 11:00 AMHigh

2:00 PM - 4:00 PMMedium

7:00 PM - 9:00 PMHigh

11:00 PM - 1:00 AMLow

Geographic Distribution

United States45%

Canada22%

United Kingdom15%

Australia10%

Others8%

Conversion Funnel

Messages Sent

Initial outreach to customers

24,567

100%

Messages Delivered

Successfully delivered messages

23,456

95.5%

Messages Read

Messages opened by recipients

18,234

77.7%

Customer Responses

Customers who responded

8,945

49.1%

Conversions

Completed desired actions

2,156

24.1%